Our best form of advertising is you, the customer. We pride ourselves on many years of giving people what they want at a fair price. If you're feeling uneasy about ordering from an online company please rest assured that we could not get all the positive comments below by being shady or misleading.
There was a mix up on my recent order and I sent in an email regarding the mix up to you. Today when I got home there was a message from a very nice representative named Amy explaining what the problem was and offering a solution to fix it. She was very friendly and sincere. I want to give a compliment to your representative - Amy - that she is definitely a quality employee and provides excellent customer service. As well, I want to say thank you to your company for being so honorable and prompt with your response. I will feel comfortable referring friends and family to your store.
It is so rare today you find a company that responds in such a prompt and friendly (personal phone call) way.
Thank you again!
Thank you very much for my order. I really like the weight and quality of the iron. I know that my husband will be very happy with it for Father's Day. I will be placing more orders for Christmas. Got to have that "OU" one. thanks again Carrie.
Texas Irons: I just wanted to tell you that the brands were a HUGE hit. People loved them and they turned out great! Thank you so much for everything, I really appreciate all your quick work on these, they were perfect!
Thank you again!!
I am so pleased with your product! I ordered a personalized branding iron for my fiancee this past Christmas. I couldn't wait for him to open this E-ticket of a gift. He saw the box and just wasn't sure what was inside. When he finally saw the brander he gave me the biggest kiss then ran outside and fired up the grill! I can't believe I finally found a gift that made my man smile like a teenager again. It is so hard to impress this man, none the less surprise him with a good present. This one finally did it for me. Thanks so much! We will definitely be enjoying this present for years to come. I will most definitely be purchasing more products from you in the future and recommending your company to others. Thanks again!
I would like to thank you for the wonderful job on the Branding Irons, they are great! They will make the perfect wedding gifts for our wedding thank you so much!!!!! Thanks,
I was so surprised to see my iron on the porch on Christmas Day. Thank you so much for getting it to me. I did not expect it and you really went out of your way for me. I will suggest your iron to all my friends for future gifts and I will also order again. thank you very much.
I just wanted to thank you all for your help. I had placed an order, and for some reason I had a few problems receiving the items I ordered. Well, long story short, I finally got the products I ordered, I loved them all, they were a present for my boyfriend and he loved them as well. You all are great and really went out of your way to make sure the situation was made right. I appreciate all of you. Thank you
I received it Saturday! Unbelivable. Thanks. It's terrific.
WOW received my order Tuesday this week and that was fast. I was pushing Father's Day and you saved me from a card with a advertisement attached! Thanks! Will spread your name around town and of coarse the product too!
La Jolla Pharmaceutical Company
"Dear Texas Irons staff, we received the branding iron and are very pleased! Thank you for your timely order and we know that our CEO, a real Texan, is going to be thrilled. Especially since it's not a 'gag' gift this time, but something 'very cool!'
"I recently purchased two monogrammed branding irons for birthday gifts: one for my friend, who does most of his cooking on his grill, and another for my father, the man "who has everything." (My folks tend to have many weekend visitors to their home, and do a lot of cooking.) Both of them LOVED their unique gifts! When my father opened up his gift, he told us all about a restaurant he went to once in Chicago where they branded their steaks. I was surprised at how quickly the gifts were shipped out, and how neatly they were wrapped! These really make wonderful, special gifts. I read about your company in a magazine (I don't remember which one), and I'm so glad I checked out your website. I would definitely order from your company again. Thank you!"
"We sent out a gift box with two custom irons. It was a gift for one of our clients who has a rather large ranch and his own brand. For years people from our company have been calling Texas Irons to get more brands.Texas Irons is one of those gifts you give to the person who really does have everything."
"A chef is always looking for ways to make their table presence more memorable then other establishments. With Texas Irons brands on my steaks I had people asking me where I had got interesting little gadgets. To me that means that they will mention it to their friends the next day."
The Texas Irons gang made a Klose Pits brand for me and another brand for a client that I had done a rather large pit for. I think it's one of the coolest new products in the outdoor cooking industry. Next to one my pits of course."
"Just a quick note to Texas Irons for their prompt service and excellent product. Upon receipt of our brand we quickly put it to the test with terrific results! It was easy to use and provided a unique twist to our barbeque dinner party. Thank you!"
"We're always entertaining and my husband loves to cook on the grill when we have guests. I gave him a brand for fathers day and you should see him now. He's branding everything, steaks, burgers, chicken and even the wooden posts on our deck. I think he's marking his domain!"
"When I can't decide what to get a friend for a present I go to Texas Irons.com and I know they'll have some new outdoor cooking item that you can't find anywhere else"
"Thank you for your excellent service, we needed the product to arrive quickly for a house warming party. Texas Irons made it happen and our gift was the hit of the party.By the way, you guys owe us a commision, I think three other people ordered the very next day"
"I loved the customer is always right and can-do attitude of the Texas Irons group. Ya'll were able to make me look like a hero around my office."
"You have a very informative web site, quick service and very unique products. You WILL get more of my business in the future."
"Over the last few years, I've ordered many products on-line. I give Texas Irons an A+. I started out with them years ago when I ordered a branding iron. Now I go back to order the fun, unique outdoor cooking products. They have quality items without the expensive prices."
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